One Network (started by Zain) is a borderless mobile phone network across the Airtel Group which will enable customers to move freely between the countries in which Airtel operates, and be treated as “virtual” local customers of the visited network in terms of pricing, while retaining their home network service functionality.

One Network allows customers travelling to One Network countries to make outgoing calls/SMS at the same rates as local customers and recharge with local top-up cards or with home network top up cards while using the same number and SIM. Incoming calls however are charged at between $0.03 – 0.15 depending on the country the call is received from.

Well all this is not so….

Mid May while in the streets of Nairobi, I decided to buy an AIRTEL sim card. Why because of the above promised ‘ONE NETWORK’. But to my chagrin this was not the much touted service or platform.

First after crossing the border to Museveni’s territory, me phone went off thinking that it was a phone setting. For some reason my phone a Nokia E5 has very good specs and for all my world I wouldn’t have thought that AIRTEL would have any network coverage problem. For the record I did use the sim card while in Nairobi so I know the sim card works…but not in Uganda which is part of the so called one network.

So if cannot get any network signal on my phone from airtel then it’s unlikely for me to get zapped with money from my friends…. Wait damn it in Uganda the services is called airtel money not zap. Now if the names do not get in sync then be sure that zap is not airtel money even though airtel owns zap and airtel money.

I may be jumping to conclusions here since I heard that airtel Uganda is restructuring or something like that….but until then I am stuck with a new sim card that is registered but cannot work part of the network and I do suspect that if were to go to Tanzania the damn thingy won’t work there as well.

Now I have forgotten the telephone number I bought in Nairobi. I must be losing network or something

One Response

  1. hi my dear
    One network in UG works very well cross border.
    My KE Airtel would work on and off..but joy joy..i enjoy local rates from my local (UG) SIM to all Airtel numbers in East Africa.
    Tell our Airtel KE to stop sleeping on the job.

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